Terms of use.

1. Who we are, and what these terms cover

Kino is run by Gijs Addas, a sole trader (eenmanszaak) established in the Netherlands and trading under the name Kino.

• Address: Marnixstraat 69a, 1015 VC Amsterdam, Netherlands
• Registered in the Dutch Commercial Register (Handelsregister), held by the Chamber of Commerce (KVK), under number 91722063
• VAT identification number: NL004910829B80
• Contact: legal@kinoapp.eu

In these terms, "we", "us" and "our" mean that business, and "you" means the person using Kino.

Email is the fastest way to reach us and the way we prefer. A person reads it, in English or in Dutch. The same address, legal@kinoapp.eu, is our single point of contact for you under Article 12 of the Digital Services Act, and for the authorities of the Member States, the European Commission and the European Board for Digital Services under Article 11. Because we are established in the Netherlands, we do not need a legal representative under Article 13, and we have not appointed one.

These terms cover everything we run under the Kino name:

• the Kino app, on iOS today and on any other platform we release it for later;
• the website at kinoapp.eu, including the share pages that open a preview of a film, list or review;
• the staff dashboard, for the small number of people who have access to it;
• the emails and push notifications we send as part of the service.

Together we call all of that Kino, or the service.

The privacy policy explains what we do with your personal data. It sits alongside these terms rather than inside them, and it changes on its own terms, because what we may do with your data comes from data protection law and not from this agreement. Please read it.

2. Agreeing to these terms

You agree to these terms when you create an account, and each time you use Kino afterwards. If you do not agree to them, do not use Kino, and if you already have an account, close it (section 12).

Before you create an account we show you these terms and the privacy policy in full. The tick box on the sign-up screen links to both, and you can read, save and print them at any time at kinoapp.eu/terms and kinoapp.eu/privacy. When your account is created we send you a confirmation email with a link to both documents, so you always have a record you can open later. If you would rather have a copy attached to that email, write to legal@kinoapp.eu and we will send one free of charge.

3. Who can use Kino

Kino is for people aged 16 or older.

If you are between 13 and 16 and you live somewhere that sets a lower age for consenting to online services (several EU countries set 13, 14 or 15), you may use Kino only with the permission of a parent or guardian, who agrees to these terms with you and is responsible for what you do on the service. Nobody under 13 may use Kino at all.

We do not ask for your date of birth, so we cannot verify this. What we can do is act on what we learn: if we have good reason to believe an account belongs to someone below the age that applies to them, we close it and delete the data rather than keeping it (section 12). If you are a parent or guardian and that describes your child's account, write to legal@kinoapp.eu and we will deal with it.

We are not built for children and we do not try to attract them. Kino carries no advertising and does no profiling for advertising, we leave adult titles out of the catalogue, lists can be made private, and every review, diary entry and list can be made private on its own.

One more thing: one account per person, and only you may use yours.

4. Your account

To use Kino you need an account. While Kino is in invite-only access, public sign-up is switched off. You cannot register an email address and a password on your own, and you cannot create an account by signing in with Apple or with Google. New accounts come from us, either set up by hand or through a single-use invitation link we email to a specific address, which lets that one address register with an email address, a username and a password. Once your account exists you can sign in with your password, and you can also connect Apple or Google to it and sign in that way. If we open public sign-up, we will update this section.

You agree to:

• give us an email address you actually read. It is how we reach you about security, about your account, and about changes to these terms;
• keep your password to yourself, and use a different one from the ones you use elsewhere;
• tell us promptly if you think someone else has got into your account.

You are responsible for what happens under your account. If you sign in with Apple or Google, keeping that account secure is on you too: whoever controls it controls your Kino account. We never receive your password for either provider.

We may need to change your username if it impersonates someone, infringes a trade mark, or is being squatted.

5. Your content

Everything you put into Kino (your diary entries and watch history, ratings, reviews, lists, comments, reactions, your display name, bio and shelf, and anything you import) is yours. We do not claim ownership of any of it.

To run the service we need your permission to handle your content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, back up, transmit, adapt for formatting and display, make excerpts and thumbnails of, and make available your content, and to derive counts, rankings and recommendations from it. That licence is limited to two things: operating, securing and improving Kino, and showing your content to the audience you chose for it under section 7.

We may pass on as much of that permission as our suppliers need to do their job, and no more. They are listed in the privacy policy: the company that hosts our servers and Apple, which delivers push notifications. They may handle your content only to provide that service to us.

One consequence is worth stating on its own. If you make an item public and share the link, the link-preview robots of whatever you shared it into will fetch the page and keep their own copy of the title, the description and the image for as long as their caches hold it. We cannot reach into those caches, and neither can you.

What the licence does not carry: any right to publish your writing outside Kino, to license it to anyone else, or to put it in an advertisement or in marketing material. If we ever wanted to quote you in something we publish, we would ask you first.

The licence ends when you delete the content or close your account, with two ordinary caveats: copies persist for a while in caches, logs, backups and our internal analytics store until they age out on their own timers, and content you shared with other people, a collaborative list for instance, may remain in their copy.

Two commitments people ask about, stated in full:

• We do not sell your content, and we do not sell access to it.
• We do not use your reviews, ratings or viewing history to train generative AI models, and we do not give them to anyone else to do so. Ranking and recommendation inside Kino, which films to suggest to you, is a different thing, and section 11 explains it. These two commitments are contractual promises to you, not statements of intention. If we ever wanted to change either, we would ask you first, and asking means a real choice, not a notice.

Reviews and ratings are opinions. They belong to the people who wrote them. We host them. We do not write them, we do not check them, and something appearing on Kino is not us agreeing with it. If you write about a real person, whether a director, a performer or another user, write about the work and keep to what you honestly believe. A statement presented as fact that is untrue and damaging can be unlawful, and you are the one responsible for it. If something written about you on Kino is untrue, write to abuse@kinoapp.eu with the link and tell us what is wrong with it. We will look at it, decide whether to remove or restrict it, and tell you what we decided.

Collaborative lists. Every list has one owner, the person who made it. The owner can invite other people and can let them edit, and an invitation only takes effect once the person accepts it. Anyone can leave a list at any time, and the owner can remove a collaborator at any time. Two things follow from how lists are built. First, entries on a list are part of the list rather than part of your profile, so what you added stays there after you leave, are removed, or delete your account. Second, if the owner deletes their account, the whole list goes with it, including your entries. If a shared list matters to you, keep your own copy through the data export.

Importing from another service. When you upload an export file, you confirm that it is your own export and that everything in it is yours to bring here. Once it is imported it becomes your Kino content, and these terms apply to it in full, including the rules in section 6. If your file contains something written by, or about, somebody else, you are responsible for it exactly as if you had typed it here. Letterboxd is not connected to Kino and does not endorse it; we use the name only to say which file our importer reads.

You keep responsibility for your content. By posting it you confirm that it is yours to post, that it does not break the rules in section 6, and that showing it to the audience you chose does not infringe anyone's rights. We do not read everything people write.

6. What you may not do

Use Kino for the purpose it is built for. Beyond that, do not:

• harass anyone. No threats, bullying, stalking, hate speech, or attacks on someone for who they are;
• post unlawful content. Anything that is illegal where you are or where we are, incites violence, or facilitates a crime;
• post sexual content involving minors, or content that sexualises minors, in any form. There is no discussion attached to this rule: the account goes immediately, and we report to the authorities;
• impersonate a person, a company, or us;
• publish other people's private information, such as addresses or phone numbers they did not choose to share;
• spam. No bulk or repetitive posts, advertising, affiliate links, engagement schemes, or fake accounts;
• link to pirated films or shows, or use Kino to help anyone else do that;
• spoil deliberately. If your review or comment gives away something a reader would rather find for themselves, tick the spoiler box, which hides the text behind a tap. Putting a spoiler where nobody can look away from it, such as a review title, a list name or your display name, is a breach of these terms;
• scrape or bulk-download Kino, or access it with bots, crawlers or automated tools, except a well-behaved crawler on the paths our robots.txt allows;
• abuse the interfaces the app uses. No circumventing rate limits, no using them for anything other than the app;
• break or probe our security. No attempting to reach accounts, private content or systems you are not entitled to, no scanning or penetration testing without our written permission, no interfering with anyone else's use of the service;
• reverse engineer, decompile or disassemble the app, except where the law expressly gives you that right and only so far as it does;
• reuse Kino's data. No using content from Kino to build a competing catalogue or dataset, and no training machine-learning models on other people's content;
• sell, rent or transfer your account or your access to it;
• misuse the reporting tools. Reports are for genuine problems, not for silencing people you disagree with. If you send reports that are repeatedly and obviously unfounded, we may stop accepting them from you, and we will warn you before we do.

The limits we set. A review can be up to 10,000 characters and a comment up to 5,000. We rate-limit sign-in, registration and password reset, and the endpoints the app calls most often, so that one account cannot crowd out everyone else. We may adjust these limits to keep the service working for everyone, and we will not use them as a quiet way of moderating anybody.

If you find a security vulnerability, please tell us at security@kinoapp.eu before you tell anyone else, and give us a reasonable chance to fix it. We will confirm we received it, tell you what we are doing, and we will not pursue anyone who reports in good faith and does not access other people's data in the process.

7. Public, private, and shared

Kino has two privacy controls, and they work together:

• your account is either public or private;
• each item, a review, a logged watch, a list, is either public or private.

An item marked private is visible only to you, with two exceptions you create yourself: someone you invite to a private list can open it, and someone you tag on a watch is told about it. An item marked public follows your account: on a public account anyone who can see it can, and on a private account only followers you have approved. Making your account private later narrows the audience for everything already in it; it does not unpublish anything already seen or saved elsewhere. The full picture of who can see what, including what happens when you switch your account to private, is in the privacy policy.

Other people's content is theirs. Something being visible to you does not make it yours to republish, screenshot into an advertisement, or collect.

Other people. You can make your account private and approve who follows you, mark any single item private, mute someone so their activity leaves your feed, and report anything that breaks these rules. Be clear about what muting does: it takes someone out of your feed. It does not unfollow them, and it does not hide your public content from them. There is no block feature today. We have no duty to monitor what people post, and we do not referee arguments between users. If someone is doing something unlawful to you, use the route in section 9, and go to the police if it is serious.

8. Changing your mind about your account

Creating a Kino account is a contract made at a distance, even though Kino is free, because you give us personal data rather than money. You may withdraw from it within 14 days of creating the account, without giving a reason and without any cost. Because you pay nothing, there is nothing for you to pay back and nothing for us to claim.

To withdraw, delete your account in Settings, or write to legal@kinoapp.eu, or send us the model withdrawal form at the end of these terms. Any clear statement is enough, and we will confirm by email that we received it. Withdrawing closes your account and deletes your content, so export your data first if you want to keep it (section 12). After the 14 days you can still close your account whenever you like, with the same practical result.

9. Reporting illegal or harmful content

Anyone can report content on Kino, whether or not they use it. In the app you can report a review, a comment, a list or a profile from its menu, and a list from its post in your feed. If you do not have a Kino account, or you saw something on a share page at kinoapp.eu, send a notice to abuse@kinoapp.eu. Both routes reach the same person.

So that we can act properly, a notice about unlawful content should include:

• an explanation of why you believe the content is unlawful, with enough detail that we can follow the reasoning;
• where the content is, which normally means the link to it;
• your name and email address, so we can reply. You do not need to give these when you are reporting material that sexually abuses or exploits a child;
• a statement that you believe in good faith that what you have told us is accurate and complete.

If you give us an email address we will confirm that the notice arrived. We deal with notices in the order that risk demands, and a person decides the outcome. No automated tool decides it.

When we go to the authorities. If something we see gives us reason to suspect a criminal offence that threatens someone's life or safety, we will promptly tell the police or the relevant authority and give them what we hold. Material that sexually abuses or exploits a child is always reported, and the account goes with it. We will not tell you first where doing so would put someone at risk or frustrate an investigation.

10. Moderation, and how the Digital Services Act applies

How moderation works here. Nothing you post is read or screened before it appears. There is no upload filter, no keyword blocklist, and no automated system that scores, hides, demotes or removes anything on Kino. Automated checks are limited to rate limiting and spam and duplicate-account patterns, and they can slow an account down but never delete content on their own. A person decides every removal, restriction, suspension and closure.

We act when something is reported to us, or when we come across it ourselves. When we act, these are the only measures we use:

• hiding a review, comment or list, so it stays visible to its author and to nobody else;
• deleting the content;
• changing a username that impersonates someone, infringes a trade mark or is being squatted;
• limiting what an account can do;
• suspending an account, or closing it.

We apply those measures in a diligent, objective and proportionate way, and with regard to everyone's rights, including the right to freedom of expression. Reports that involve a risk to a person, and anything involving children, are looked at before everything else.

What we tell you when we act. If we remove or hide something you posted, limit what your account can do, suspend it, or close it, we send you a statement of reasons, unless we hold no way of contacting you or an authority has told us not to. It tells you what we did and for how long, the facts we relied on, whether we acted on someone's report or found it ourselves, whether any automated tool was involved (today the answer is no), which rule in section 6 or which law we relied on, and how to challenge the decision.

If you disagree. Reply to the message we sent you, or write to legal@kinoapp.eu, within six months of the decision, and tell us what was decided and why you think it was wrong. A person will look at it again, and we will tell you the outcome and our reasons. If we got it wrong we put the content back. This review takes nothing away from your right to go to court.

How the Act applies to Kino. Kino stores what you write and shows it to other people, so under the Digital Services Act it is a hosting service and an online platform, and our Digital Services Coordinator is the Netherlands Authority for Consumers and Markets (ACM). Kino is a micro-enterprise, and Article 19 means the extra duties the Act places on larger platforms do not apply to us. In plain terms: we are not required to run a formal internal complaint-handling system, to take part in certified out-of-court dispute settlement, to publish transparency reports, or to file our decisions in the Commission's public database, and we do not do those things. What does apply applies in full: the reporting route above, the statement of reasons, our duty to alert the authorities to a serious threat to someone's safety, and this description of how we moderate. If Kino ever stops being a micro-enterprise, the rest of those duties start applying, and we will update this page before they do.

11. How Kino decides what to show you

Kino puts things in an order for you in three places. Here is what drives each.

Your feed shows what the people you follow have done, newest first, and nothing else changes that order. Several watches or list creations by the same person within about half a day collapse into one entry, so one busy evening cannot fill your screen. You can mute someone and hide an individual entry, and both take effect at once.

For You suggests films and shows you have not logged. The signals that count for most are the titles you have favourited or rated four stars and above. Below those come the films in your diary, where a rewatch counts for more, the titles on your watchlist, and the genres and faces you picked during setup, which stop counting once you have logged enough of your own activity. From all of that we build a picture of the directors, actors, genres and decades you return to, match it against the catalogue, and take account of what people with overlapping taste have liked. Anything you have just swiped away or added to a list is kept out of the deck for a day.

Explore and search are ordered by editorial choices we make ourselves plus plain catalogue facts, such as release date, popularity and how closely a title matches what you typed. They are the same for everyone and do not use your history.

None of this decides anything about you beyond which films you are shown, none of it is used to sell you anything, and Kino carries no advertising at all. The privacy policy explains what data the feed is computed from.

12. Ending your account, and ours

You can close your account whenever you like, from Settings in the app. Doing so starts a 30-day grace period, during which your account keeps working and you can change your mind by signing in and cancelling. When the grace period ends, your account and content are deleted, and the records that remain are erased on the timers set out in the privacy policy. Export your data first if you want to keep it: at any time while your account is open, and throughout the grace period, you can download everything from Settings, then Privacy, then Export your data. That is a right, not a favour, and it costs nothing.

We may suspend or close your account if you break these terms, if the law requires it, or if we stop offering Kino. Unless the breach is serious or urgent, we will tell you first, say why, and give you a reasonable chance to put it right. If we close your account, you will have at least 30 days to export your data unless the law or the seriousness of what happened prevents it. Anything you added to somebody else's collaborative list stays with that list.

If someone dies. Kino has no memorial setting. If you are the next of kin or the executor of someone who had a Kino account, write to legal@kinoapp.eu with proof of who you are and of your position, and we will close the account and delete it. We will not hand over the contents of someone else's account, even to family, because we cannot know what they would have wanted.

Closing your account ends this agreement, except for the parts meant to outlast it, which are listed in section 23.

13. Supporting Kino

Kino is free. Every feature is available to every account, and we have no plan to change that. You can choose to support the project, from the Support screen in the iOS app, either as a one-off contribution or as a monthly subscription. Supporting Kino does not unlock any feature. It shows a supporter badge on your profile, and that is all of it. A contribution does not buy priority support, a say in what we build, or any different treatment if your content is reported. It is not a charitable donation, it is not tax deductible, and it buys no equity, no vote and no promise about what we build next.

How the money works:

• Apple is the seller. You buy from Apple, Apple charges your Apple Account, and Apple issues the receipt, which is your invoice and shows any VAT. The price shown in the app is the final price and already includes VAT where your country charges it. We never see your card, your billing address or your Apple Account details. All we receive is Apple's signed record that a transaction happened, so we can show your supporter badge. We cannot take a payment, issue a separate invoice, or process a refund ourselves.
• A monthly subscription renews automatically at the price shown, charged to your Apple Account, until you cancel. There is no minimum term and no cancellation fee. Cancel at least 24 hours before the renewal date in your Apple Account subscription settings; cancelling stops future renewals and does not refund the month you are in. Your supporter badge stays until that month runs out.
• Refunds are Apple's to give, not ours, because Apple is the seller. Request one through Apple. If you are a consumer in the EU, the EEA or the UK, you may also have a statutory right to withdraw from a purchase within 14 days; you exercise it with Apple, and nothing in these terms takes it away.

Nothing in Kino is designed to push you into a choice you would not otherwise make. Supporting Kino is never presented as required, no feature is withheld from anyone who does not, and cancelling is never made harder than starting.

14. Film and TV information

Kino is a diary and a place to talk about films. We do not host, stream, sell or supply films or television programmes, and we do not link to anywhere that lets you watch them without permission. Where Kino tells you that something is streaming somewhere, or playing at a cinema, that is information about somebody else's service, which you deal with on their terms.

Where the information comes from, and what it is worth:

• The Movie Database (TMDB). Titles, synopses, cast, posters, stills and artwork come from TMDB. This product uses TMDB and the TMDB APIs but is not endorsed, certified or otherwise approved by TMDB. We hold this information under a licence from TMDB that TMDB can change or withdraw; if that happens, parts of Kino stop working, and nothing in these terms gives you any right in that information.
• Streaming availability is JustWatch data, supplied through TMDB. It is not a complete picture of every service in every country, and it can be out of date, so check with the streaming service before you rely on it.
• Cinema showtimes for the Netherlands come from Cineville's public listings. We are not connected to Cineville, and they do not supply, check or approve what we show. Times, venues and ticket links change without warning, and ours can be wrong, so check with the cinema before you travel.
• Coordinates for cinema addresses come from PDOK, the Dutch government's public geodata service, published as open data, which we credit here as its licence asks.

Posters, stills, artwork and provider logos belong to the studios, distributors and services that made them, not to us and not to TMDB. We show them so you can recognise a title, and we make no claim of our own over any of them. If you hold a right in any of this material and would rather it were not here, section 15 explains how to tell us. Kino also links out to other services, which we do not control and are not responsible for, and whose terms apply once you leave.

15. Copyright and takedown

If you own a right in something on Kino and think it is being used unlawfully, tell us and we will look at it. Write to abuse@kinoapp.eu, or by post to the address in section 1. You do not need a Kino account.

So that we can act, your notice needs to contain:

• enough explanation for us to understand why the material is unlawful, including which right you hold and on what basis;
• the exact web address or addresses of the material, and anything else we need to find it;
• your name and an email address we can reply to;
• a statement that you believe in good faith that what you have told us is accurate and complete.

We will confirm receipt without undue delay, tell you what we decided and why, and tell you what you can do if you disagree. If we remove something you posted, we tell you what we removed and on what ground, and if you think we got it wrong you can write back with your reasons. If an account keeps posting material that infringes other people's rights, we close it.

Much of what you see in Kino is not ours to license, and comes from TMDB, JustWatch and Cineville, with the rights behind it sitting with studios, distributors and cinemas. If you hold a right in that material, write to the same address and we will take it out of Kino. Where an image reaches your device straight from someone else's servers rather than ours, we will tell you who to ask.

For notices under the United States Digital Millennium Copyright Act, use the same address. Our designated agent is Gijs Addas, at the address in section 1.

16. What is ours

The Kino name, the mark, the app, the website, the design, the code, the copy and the way the catalogue is arranged are ours or our licensors'. Nothing in these terms transfers any of it to you.

We give you a personal, revocable, non-transferable, non-exclusive licence to use the app and the website as they are meant to be used, for as long as you keep to these terms.

You are welcome to talk about Kino, link to it, screenshot it, review it and quote it. You are not welcome to use our name or mark as your own, to suggest we endorse you, or to ship something built out of our code or our design.

Kino has no public API. The interfaces the app uses exist for the app, and nothing here gives you a licence to them. We expressly reserve all rights in the content served from Kino for the purposes of text and data mining, under Article 4(3) of Directive (EU) 2019/790. In plain terms, you may not use Kino, or anything served from it, to build a dataset or to train or fine-tune a machine-learning model. Our robots.txt says the same thing in a form a machine can read.

Kino is built with open-source software, and its authors ask to be credited. Those licences govern those components, and nothing in these terms changes them.

17. Terms Apple requires

This section applies whenever you use the Kino iOS app. Apple requires it, and it sits alongside everything else in these terms.

• These terms are between you and us. Apple is not a party to them and is not responsible for Kino or its content.
• The licence we give you for the iOS app is a non-transferable licence to use it on any Apple-branded device that you own or control, and only as the Usage Rules in the Apple Media Services Terms and Conditions allow. Accounts linked to yours through Family Sharing may use it too.
• Apple's standard EULA applies too. If you downloaded Kino from the App Store, Apple's Licensed Application End User License Agreement (the standard EULA) applies to your use of the app alongside these terms. You can read it at apple.com/legal/internet-services/itunes/dev/stdeula.
• Maintenance and support for Kino are ours to provide, not Apple's. Apple has no obligation of any kind to provide maintenance or support. Write to support@kinoapp.eu and we will answer.
• Any product warranty for the app, whether we give it or the law implies it, is ours and not Apple's, so far as it is not effectively excluded. If the app fails to meet an applicable warranty you may tell Apple, and Apple will refund you the purchase price of the app, which for Kino is nothing. To the maximum extent the law allows, Apple has no other warranty obligation, and any other claim arising from that failure is ours to deal with.
• Apple is not responsible for addressing any claim you or a third party has about the app, including product-liability claims, any failure to conform to a legal requirement, and claims under consumer-protection or privacy law.
• If anyone claims the app infringes their intellectual property, we, not Apple, are responsible for the defence and settlement of that claim.
• When you use the app you must also keep to any other terms that apply to you, including your mobile network or data plan, Apple's terms for the App Store and for Sign in with Apple, and Google's terms if you sign in with Google.
• You confirm that you are not in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

If anything in this section conflicts with the rest of these terms, this section wins for your use of the iOS app.

18. Feedback

If you send us an idea, a bug report or a suggestion, we may use it, in Kino or anywhere else, without owing you anything for it. You keep whatever rights you have in it; you are just giving us permission to act on it. Please do not send us anything you consider confidential.

19. Changes to Kino, and to these terms

We keep developing Kino, and sometimes that means changing or removing part of it. Beyond the changes needed to keep Kino working, secure and lawful, we will only make a change where there is a good reason for it, such as a security or privacy fix, a change in the law, a supplier we no longer control, or a genuine improvement, and a change of that kind will never cost you anything. If a change is more than minor and makes it harder for you to reach or use what you have already put into Kino, we will email you at least 30 days beforehand, explain what is changing, and remind you that you may end this agreement free of charge within 30 days of the change taking effect. You can export everything first. If we shut Kino down altogether, the same notice and the same export apply.

We may also change these terms, for the same kinds of reason. For anything material we will email registered users at least 30 days before the change takes effect and say plainly what is changing and why. If you do not want the new terms, close your account before they take effect; that costs nothing and we will not ask why. Carrying on using Kino after that date counts as acceptance only of changes we told you about in advance, and never of a change that would reduce the rights the law gives you. Corrections that do not change meaning take effect when we publish them. You can save or print these terms at any time, and we will email you a copy if you ask.

20. What we promise, and what we do not

Because you give us personal data in order to use Kino, the law treats Kino as a digital service supplied to you as a consumer. That means we owe you a service that matches what we describe on this site and in the App Store, that is fit for the purposes a film diary is normally used for, and that comes with the updates needed to keep it that way for as long as you have an account. If Kino does not meet that standard, tell us and we will put it right within a reasonable time and at no cost to you. If we do not, you may end this agreement, and you may claim compensation for loss we caused. Nothing in these terms lowers that standard, and if you are a consumer, nothing here removes a right your local law gives you.

What we do not claim: that Kino will never be unavailable, that every recommendation, showtime or catalogue entry is accurate, or that third-party information we pass on is complete. Those are statements about the world, not exclusions of your rights. Kino is still early and things sometimes break, so please keep your own export of anything that matters to you.

21. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and to the extent the law allows:

• we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill or opportunity, however it arises;
• we are not liable for what other users do, including what they post about you, or for third-party content and services reached through Kino;
• where we are liable to you, our liability is limited to loss that was reasonably foreseeable at the time you agreed to these terms.

We are responsible, within those limits, for loss we cause by failing to meet the standard in section 20, including the loss of content we should have kept, which is why we ask you to keep your own export as well. If you are a consumer, this section applies only so far as the law permits, and you keep every right your local law gives you. We do not ask you to indemnify us; if you break these terms and that causes us loss, ordinary Dutch law decides what you owe.

22. Governing law, and where disputes are heard

Dutch law applies to these terms. If you live in another country in the EU or the EEA, that choice cannot take away the protection given to you by the consumer law of the country you live in that cannot be contracted out of.

If a dispute has to go to court, you can bring it either in the Dutch courts or in the courts of the country where you live, whichever you prefer. We can only bring proceedings against you in the courts of the country where you live.

If you have a complaint, write to legal@kinoapp.eu first and we will answer you. There is no longer a European online dispute resolution platform to go to, because the European Commission closed it on 20 July 2025. We are not signed up to any certified alternative dispute-resolution body, so please do not go looking for one, and that does not affect your right to go to court. If you are a consumer in the EU, the European Consumer Centre in the country you live in can advise you free of charge.

23. The rest

• Force majeure. Neither of us is in breach for failing to do something that is prevented by an event outside our reasonable control, such as a failure of the internet or of a hosting, payment or notification provider, a power cut, an act of a public authority, war, or a natural disaster. If such an event lasts more than 30 days, either of us may end this agreement by writing to the other.
• Notices. We send notices to the email address on your account, and in the app where the message matters. A notice sent by email counts as received the day we send it, unless it bounces back to us. You send us notices at legal@kinoapp.eu, or by post to the address in section 1. Keep the email address on your account current, because it is how we reach you.
• What survives. If your account closes, or this agreement ends for any other reason, these parts stay in force: section 5 for content other people still hold, and sections 13, 14, 15, 16, 17, 18, 20, 21 and 22, along with anything else that by its nature is meant to outlast the agreement.
• Severability. If part of these terms turns out to be unenforceable, the rest still stands, and that part is read down to the narrowest change that makes it work.
• No waiver. If we do not enforce something straight away, we have not given up the right to enforce it later.
• Assignment. You may not transfer your rights under these terms. We may transfer ours to whoever takes over the service, as long as your rights are not reduced, and we will tell you if that happens.
• Entire agreement. These terms are the whole of our agreement with you about Kino and replace anything said before. The privacy policy is not part of this agreement, and nothing in these terms limits your rights under data protection law.
• Language. These terms are written in English, the language in which Kino is offered. If we publish a translation and the two differ, you may rely on whichever version was shown to you when you signed up. This does not affect any right you have, under the law of the country you live in, to be given information in your own language.
• No partnership. Nothing here makes either of us the other's agent, partner or employee.

24. Contact

Legal questions and notices: legal@kinoapp.eu. Reports about content or behaviour: abuse@kinoapp.eu. Security issues: security@kinoapp.eu. By post: Gijs Addas, Marnixstraat 69a, 1015 VC Amsterdam, Netherlands. Our full details are in section 1.

Anything else, something broken or something you would like us to build, the contact page is the faster route.

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Model withdrawal form. To Gijs Addas, legal@kinoapp.eu: I hereby give notice that I withdraw from my contract for a Kino account. Ordered on [date]. Name. Email address on the account. Date.